Are children allowed at the hotel, and what sleeping arrangements are available for them?
5 February 2024
The hotel provides rollaway beds and cribs for children upon request. 110 photos
Kempinski Hotel Cancun, Cancun
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Key details
About the Resort
Retorno Del Rey 36, Cancun, 77500,
- Close to the beach
Perfect
9.2
9.4
4.6
4.3
5-star oceanfront luxury in Cancun
Accommodations
Kempinski Hotel Cancun offers elegantly appointed rooms, with options like the
Dining
Guests can savor culinary excellence at multiple dining options, including the AAA 5-Diamond restaurant,
Wellness
The
Meetings & Events
Kempinski Hotel Cancun offers a unique blend of
Location
Located along Cancun's
Highlights
Rooms: Club Lounge access with private check-in
Dining: AAA 5-Diamond restaurant Fantino
Wellness: Kayantá Spa with ancient Mayan treatments
Events: Unique indoor and outdoor event spaces
Location: Easy access to local attractions
Dining: Freshly caught seafood at Casitas
“Kempinski Hotel Cancun excels with its AAA Five-Diamond distinction and prime beachfront locale. The property emphasizes tailored luxury through private beach cabanas, personalized service, and wellness offerings inspired by ancient Mayan traditions. Award-winning dining, paired with elegant event spaces, positions it well for discerning vacationers and corporate gatherings alike.”
Select your room type
Kempinski Hotel Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Deluxe Seafront Double Room2 persons41 sq. feet2 Double bedsAir conditioningBalconyroom details
- Deluxe Seaside Double Room2 persons41 sq. feet2 Double bedsAir conditioningBalconyroom details
- Deluxe Seafront King Room2 persons41 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Kempinski Hotel Cancun offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Yoga class
- Sports trainer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
Show more
Dining Onsite
Kempinski Hotel Cancun offers a delightful selection of dining venues that showcase a rich tapestry of flavors and atmospheres. From the romantic Mediterranean offerings to lively Mexican breakfasts, guests can savor culinary experiences that reflect both local traditions and global inspirations.
Location
Retorno Del Rey 36, Cancun, 77500,
Explore Cancun
Local Highlights
Mayan Museum of Cancun
25 minutes' walk
Ancient artifacts and immersive exhibits showcase Mayan culture. Guided tours enhance understanding of its rich heritage.
Museo Subacuatico de Arte
9 minutes' walk
Underwater art installations create a unique diving and snorkeling experience. A blend of art and marine conservation efforts.
Playa Ballenas
6 minutes' walk
Beautiful beach perfect for sunbathing and relaxation. Soft sands and clear waters make it ideal for families and couples.
Dolphinaris Cancun
6 minutes' walk
Interactive dolphin experiences are perfect for all ages. Swim and learn about these intelligent creatures in a safe environment.
Extreme Games Cancun
15 minutes' walk
Adventure seekers can enjoy zip-lining and bungee jumping. A thrilling destination for those looking for an adrenaline rush.
Puerto Madero
5 minutes' walk
Sophisticated Argentinian steakhouse renowned for its exceptional meat dishes. Elegant atmosphere with waterfront views.
Harry's
6 minutes' walk
Popular for its prime cuts and seafood, with a vibrant ambiance. Ideal for special occasions; reservations recommended.
The Caribe Bar & Grill
1 minute' walk
Casual dining option with a focus on fresh ingredients. Known for its hearty breakfasts and tropical cocktails.
H Roof
6 minutes' walk
Trendy rooftop bar with stunning sunset views. Hosts live music and DJ nights, perfect for a fun night out.
Interactive Aquarium
25 minutes' walk
Family-friendly venue with interactive marine exhibits. Offers memorable experiences such as feeding sharks and rays.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$40 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Russian
Year renovated:
2006
Number of floors:
9
Number of rooms:
363
Former name
The Ritz-Carlton, Cancun
Reviews and Ratings
Feedback about Kempinski Hotel Cancun from previous guests about their experience
Pros
Exceptional service
Comfortable beds
Beach area
Breakfast variety
Ocean view suite
Cons
Room descriptions
Noisy rooms
Outdated decor
No airport transfer
Guest reviewsShow more reviews
Questions of the users
About Kempinski Hotel Cancun
Is the resort fully all-inclusive, or are there alternative dining packages available?
12 March 2024
The resort offers both a European plan and some meal packages that include dining options at select restaurants. What amenities are included with the club level experience?
18 April 2024
Guests at the club level enjoy five complimentary food and beverage presentations daily, including breakfast, light lunch, afternoon tea, hors d'oeuvres, and a candy cart. Are there options for large families or groups, such as connecting rooms or suites?
22 May 2024
Connecting rooms and spacious suites, including a three-bedroom suite, are available to accommodate larger groups or families. What transportation options are available to and from the airport, and do you provide meal packages?
15 June 2024
Transportation to and from the airport is available for a fee of $150 USD round trip, with meal packages called Endless Flavors that include three meals per day. Is there a pool waterslide available on the premises?
28 July 2024
Unfortunately, the property does not feature a waterslide in the pool area. Is food included in the stay, or is it necessary to pay for meals separately?
17 September 2024
Meals are not included in the stay unless a specific meal package has been booked. The European Plan does not cover food costs. What are the sizes of the standard rooms at the hotel?
12 November 2024
Regular rooms measure 41 square meters, while suites are significantly larger at 82 square meters. How much does it cost to add breakfast to a room reservation for each guest?
23 December 2024
The cost for breakfast is approximately 870 Mexican Pesos plus a service charge, translating to around $58.52 USD per person.Next best alternative
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